B2BAppsSolutions Managed Services makes it easy to maintain your entire B2BAppsSolutions investment without the expense of dedicated administrative staff. Pro-active maintenance means better ongoing optimized performance and user satisfaction. Depending on your needs, B2BAppsSolutions Managed Services can actively monitor your B2BAppsSolutions environment and optimize reporting performance. With B2BAppsSolutions Managed Services, you eliminate worries over missing a security patch, backing up a vital system, or delaying an important upgrade because of competing priorities. With B2BAppsSolutions Professional Services as your management partner, you gain the essential administration and critical attention needed to prevent neglect which negatively impacts reporting performance. With B2BAppsSolutions Managed Services, your organization is assured consistent, uninterrupted access to operational data. The B2BAppsSolutions Managed Services team members are B2BAppsSolutions experts, certified and skilled in the product knowledge and experience that guarantees quick resolution of any product or performance issue. Depending on your Managed Service Plan, this expertise guarantees that your entire B2BAppsSolutions investment is maintained to optimal operating standards.
Business & Technical Consulting Plans
STANDARD MANAGED SERVICES (Covers ATI – ERP Views, Platform and Dashboards)
With Standard Managed Services, your B2BAppsSolutions investment is maintained remotely by B2BAppsSolutions Consultants who are certified as B2BAppsSolutions Administrators and who follow field-tested best practices and methodologies to ensure your B2BAppsSolutions reporting solution stays up and running. The Standard Managed Services offering includes the administrative services that keep the B2BAppsSolutions environment healthy by ensuring that the latest patches are applied, upgrades are done properly and regenerations occur on a regular basis
PREMIUM MANAGED SERVICES(Covers B2BAppsSolutions Views, Platform and Dashboards dependent upon the customer configuration of B2BAppsSolutions products)
The Premium Managed Services offering includes all Standard Managed Services as well as all administrative aspects of the B2BAppsSolutions environment, including creating and modifying objects (users, servers, vTables), administering security, etc.
ENTERPRISE MANAGED SERVICES
Enterprise Managed Services places B2BAppsSolutions in charge of virtually every aspect of your B2BAppsSolutions investment. Enterprise Managed Services include all Standard and Premium Services, with the addition of providing advanced consulting services through the B2BAppsSolutions e*Service program. Other services include customization of B2BAppsSolutions Views, custom content development from alternate applications or data sources, and assistance with report development. These services are billed against blocks of pre-purchased e*Services consulting.